Whatever Shop
Whatever Shop, located at 2027 Madison Ave in Memphis, Tennessee, is a full-service tobacco specialty retailer dedicated to offering a carefully curated selection of premium tobacco products, accessories, and customer-focused services in a welcoming, professionally run environment. Designed for enthusiasts and casual adult customers alike, Whatever Shop blends product variety, knowledgeable staff, and a comfortable retail space to create a destination where customers can explore traditional and contemporary tobacco culture responsibly.
The store’s product assortment emphasizes quality and breadth. Whatever Shop stocks a wide range of hand-rolled and machine-made cigars, including boutique small-batch lines and well-known premium brands, kept in a climate-controlled walk-in humidor to preserve flavor and condition. Cigars are displayed with attention to detail so customers can easily compare wrappers, sizes, and blends. For pipe smokers, a comprehensive selection of pipes—spanning classic briar shapes, modern designs, and artisan pieces—is available alongside a variety of pipe tobaccos, from aromatic blends to traditional Latakia- and Virginia-forward mixtures. Rolling enthusiasts will find premium loose-leaf tobaccos, rolling papers, filters, and cones, as well as grinders and packing tools. Cigarette brands, specialty small-format smokes, and alternative nicotine products such as nicotine pouches and other tobacco alternatives are offered where allowed by local regulations.
Recognizing the rise of vapor products, Whatever Shop maintains a dedicated vape and e-cigarette section featuring starter kits, pod systems, mods, tanks, coils, and a rotating selection of e-liquids in multiple flavors and nicotine strengths. Staff are available to explain differences between devices, battery safety basics, and coil compatibility in a consumer-friendly way, while also ensuring compliance with age and local sales laws. Complementing the core product categories is a full complement of accessories: cutters, lighters, humidification devices, travel cases, ashtrays, pipe cleaners, reamers, and cleaning kits to help customers maintain and enjoy their products for years.
The store’s atmosphere balances the retail and lifestyle aspects of tobacco culture. Interiors are designed to feel warm and inviting, using wood accents, soft lighting, and comfortable seating areas where customers can handle merchandise, consult with staff, or relax while selecting their purchases. A small tasting table and lounge-style seating provide a space for in-store tastings, product demonstrations, and scheduled events like cigar nights or vendor showcases—events that bring together local smokers, collectors, and newcomers who want to learn in a convivial, responsible setting. Whatever Shop treats these events as opportunities to educate customers about flavor profiles, pairing suggestions, and storage best practices, while strictly enforcing age limits for participation.
Customer service at Whatever Shop centers on expertise and respect. Staff members are trained to assist with product selection based on flavor preferences, smoking experience, budget considerations, and occasion (from daily smokes to celebration cigars). For customers new to premium cigars or pipes, staff offer friendly, nonjudgmental guidance on choosing a first cigar or pipe and direct customers toward accessories and storage solutions. More seasoned smokers can take advantage of staff knowledge about rare releases, limited editions, and cigar line histories. Whatever Shop also offers personalized services such as cigar humidification and storage consultation, custom orders for specific brands or vitolas, and gift-wrapping and presentation for special occasions.
Whatever Shop emphasizes compliance and responsible retailing. The shop requires valid government-issued identification for all tobacco and nicotine product purchases and follows all applicable federal, state, and local laws governing the sale of tobacco, vapor, and nicotine products. The business is committed to preventing access by minors and to promoting responsible use among adults, including clearly posted policies and staff training on age-verification and refusal-of-sale procedures.
Community engagement is an important part of Whatever Shop’s identity. The store seeks to be a positive presence in the Madison Ave neighborhood and the broader Memphis community by participating in local events, supporting small-business collaborations, and hosting educational sessions on product knowledge and safe practices. Whatever Shop also cultivates relationships with local restaurants, bars, and event planners to provide curated selections for private events and celebrations, helping customers find the right cigars and accessories that suit their occasion.
Convenience and accessibility are built into the customer experience. Whatever Shop offers flexible hours to accommodate both early and evening visits, easy parking near the store, and a customer-friendly layout designed to make browsing efficient. For customers who prefer to plan ahead, the shop provides order-ahead and special-order services—handling requests for specific cigar bands, hard-to-find pipe makers, or large quantities for events. Gift cards and merchandising options make the shop an accessible choice for gifting.
Whatever Shop positions itself as a contemporary tobacco shop that respects tradition while embracing modern trends. Between the walk-in humidor, the curated pipes and accessories, the vaping selection, and a focus on knowledgeable customer service, the store aims to be a one-stop destination for adult tobacco and nicotine consumers in Memphis. Whether a customer is a seasoned connoisseur, a collector, or someone exploring products for the first time, Whatever Shop invites adults to discover a thoughtfully arranged selection, helpful staff, and a comfortable space that values product integrity and responsible retailing.